Read: 1112
Join the Knowledge Journey: Elevate Your Outsourcing Decisions
Incorporate the wisdom and insights at Corpay's Business Office, conveniently located just 15 miles from Nashville International rport.
On August 6, 2024, we will delve into the critical issues shaping Outsourcing in today's dynamic environment. As global dynamics shift and customer demands intensify, embracing change and innovation while prioritizing your customer and employee experience becomes paramount for navigating uncertnty with confidence.
As a CX leader, you realize that Outsourcing isn't just about cost reduction; it’s about enhancing service quality, gning access to specialized expertise, and achieving greater operational flexibility. With 60 of CX leaders expressing readiness to invest more in enhanced services, the key question is not whether Outsourcing can benefit your organization but how best to optimize your partnerships for real value creation and innovation.
Join us alongside industry luminaries and fellow CX peers for an exclusive CX Leaders Executive Briefing on Cultivating Value-Driven Outsourcing Partnerships. Together, we'll explore the latest trs, challenges, and strategies that will define the future of customer interactions in this dynamic landscape.
Secure your spot today to be part of shaping the future of Outsourcing and experience firsthand how strategic partnerships can drive real value for your organization.
REGISTER NOW
EVENT DETLS
Date Time: August 6, 2024 8:30 AM CT – 4:00 PM CT
Venue: Corpay Business Office
5301 Maryland Way, Suite 100, Brentwood, TN 37027
VENUE DIRECTIONS
Directions to Corpay Offices from the rport
Explore area hotels including AC Hotel NashvilleBrentwood, Hilton Brentwood Nashville Suites, Four Points by Sheraton, and more.
WHY ATT?
Navigate Trs, Opportunities, and Challenges Together
Discover how leading brands are addressing Outsourcing concerns while unlocking opportunities in crucial areas like brand reputation, program performance, quality assurance, cost management, data security, and beyond.
Gn insights into the expanding role of BPOs, current industry challenges, and emerging innovations such asand cybersecurity. Understand successful strategies that go beyond traditional outsourcing to form strategic partnerships for long-term value and customer satisfaction.
OUTSOURCING BRIEFING TOPIC HIGHLIGHTS
Cost Reduction and Strategic Goals: Uncover how 33 of organizations prioritize cost reduction but mntn quality through a strategic approach.
Brand Reputation Management: Explore strategies for upholding brand integrity across operations through effective partnerships.
Market Dynamics and Flexibility: Gn insights into evolving Outsourcing trs and the pivotal role of flexibility in customizing solutions that align with your business needs and culture.
Capital, Expertise, and Staffing Efficiency: Identify key drivers CX leaders emphasize when making Outsourcing decisions.
Technology Integration: Dive into how cutting-edge technologies are transforming Outsourcing practices and why CX peers demand innovative solutions from BPO partners.
Agent Trning, Coaching Performance Optimization: Understand the significance of trning tea meet future challenges and enhance service quality.
MEET THE HOSTS
Chad McDaniel President – Execs In The Know
Todd Sale Senior Vice President, Customer Experience – Corpay
TARGET AUDIENCE
Corporate executives focused on operational strategy and execution in customer care are encouraged to att. This includes current Outsourcing users or potential adopters within your CX strategy.
SPONSORSHIP OPPORTUNITIES
Vors providing CX services or solutions are welcome as participating panelists only. For sponsorship inquiries, please contact us at [email protected].
JOIN THE KNOWLEDGE JOURNEY TODAY
AGA
Meet the Expert Panelists:
Randy Arellano Vice President of Global Sales and Marketing – Datamark
Kory Laszewski Vice President of Customer Experience Innovation – TELUS International
Dr. Jane Doe Industry Thought Leader
Sponsorship Acknowledgements
Thank you to our esteemed sponsoring partners.
By continuing to browse this site, your agreement with the use of cookies is acknowledged. I Understand
This article is reproduced from: https://execsintheknow.com/events/briefing-cultivating-value-driven-outsourcing-partnerships/
Please indicate when reprinting from: https://www.ln83.com/Strange_Stories_and_Strange_Events_Script/outsource_journey_registration_2024.html
Outsource Strategy for CX Leaders 2024 Global Trends in Outsourcing Services Enhanced Customer Experience Partnerships Strategic Value Driven Outsourcing Solutions Future of Outsourcing: Innovation and Flexibility Navigating Outsourcing Risks and Opportunities